Because the safety and well-being of our customers and employees is of utmost importance we want to share with you a list of options that you may wish to use to pay your bill or to contact us.

Highland Telephone Cooperative will be closing our lobby in all HTC locations effective Monday, July 20, 2020 in an effort to comply with social-distancing. Read on...

The FCC Keep America Connected Pledge expired June 30t and normal billing procedures will resume in July. If you need assistance with your outstanding balance that was incurred during the Pledge, or if you have questions, please call your local HTC business office at 423-628-2121. We appreciate your business.

Pay your bill with our automated phone system

In our ongoing effort to add value to our customer’s experience and ease of doing business with us, we are implementing an additional payment method. We now have an 800# that you may call to pay your bill over the phone, 24×7, free of charge, without requiring our assistance. Similar to the online webpay option available now, you will be required to use a credit or debit card for the payment. When calling the 800 #, the system will advise of the amount due. The payment will be posted to your account the next business day using a process similar to the online credit card payments.

The call is free and there is no charge to make the payment. The 800# is 800-731-7083; please have your telephone number and credit or debit card available when calling.