Payment Options

Because the safety and well-being of our customers and employees is of utmost importance we want to share with you a list of options that you may wish to use to pay your bill or to contact us. We understand that staying safe is everyone’s top priority and want to make it easier for you to stay home if you choose.

Call us

Call 423-628-2121 to speak with a CSR to pay with debit or credit card.

Pay by phone

Dial 800-731-7083, enter phone number when prompted and pay with debit or credit card.

Payment Drop Box

All locations are equipped with a payment drop box for customer convenience.

By Mail

Mail to Highland Telephone Cooperative, Inc.; P.O. Box 119, Sunbright, TN. 37872

By Drive-thru

Our branch locations are equipped with drive-thru payment windows for customer convenience.

Online bill pay

Log onto our www.highlandtel.net webpage and select Pay My Bill, enter phone number and pay with debit or credit card. NOTE: you must first contact us to initiate the online bill pay process!


Thank you, we appreciate your business.