Because the safety and well-being of our customers and employees is of utmost importance we want to share with you a list of options that you may wish to use to pay your bill or to contact us.

The FCC Keep America Connected Pledge expired June 30t and normal billing procedures will resume in July. If you need assistance with your outstanding balance that was incurred during the Pledge, or if you have questions, please call your local HTC business office at 423-628-2121. We appreciate your business.

Highland Telephone Cooperative > Services > Broadband

Broadband

Save money with HCC’s high-speed broadband powered by HTC’s fiber.

RESIDENTIAL

15 Mbps*

Great for email, social media and general web browsing!

35 Mbps*

Also good for music streaming faster web browsing!

50 Mbps* download and upload

Also perfect for streaming movies and video chatting with family!

1000 Mbps*

The ultimate package for all your family’s needs!

BUSINESS

15 Mbps*

Just right for a small retail business!

35 Mbps*

Added speed for a faster point of sale system!

50 Mbps* download and upload

Perfect for the connected business! Great for social media marketing!

1000 Mbps*

The ultimate package! More than enough speed to video chat with clients across the world!

ISP Arrangements

Wholesale Wireline Broadband Internet Transport Service — Rates, Terms and Conditions (PDF)
Technical Standards Supplement (PDF)

*Speeds are approximate and not guaranteed. Other than with Gold service, the upload speed is not the same as the download speed.

Local phone service is required in order to purchase broadband and T.V. products.